When someone is faced with aggression and
violence in their workplace it will often be outside their
normal experience, expectstio0n and training. A nurse is
trained to provide support and care, a shop assistant is
trained to provide good customer service, a teacher is
trained to develop young people and a social worker is
trained to support clients. Although there is a recognition
that work related violence is on the increase, it is still a
shock to be on the receiving end of an unpleasant and
aggressive individual.
Traditional training methods involving
classroom instruction, group work and discussion have had
only limited success in developing the required knowledge,
skills and attitudes. This has led to the development of a
scenario based approach to learning how to deal effectively
with these risks.
Scenario-based learning embodies these key
principles:
-
The training is designed to
respond directly to the problems and situations faced by
delegates (staff) in the work place
-
The training incorporates
realistic scenarios that can be worked through to build
skills and confidence
-
The skills and techniques
introduced are simple and effective enough to be remembered
in a stressed situation
-
Whenever possible, the
training is delivered in an environment that emulates the
workplace, for example on a train/platform, on a bus, in a
ward or ambulance, shop, bar/restaurant, staircase,
corridors or toilets etc
-
Training employs experimental
learning techniques, where delegates are encouraged to work
through scenarios and practice techniques
-
Trainers adopt a facilitative
style that respects the skills and experience of the
delegates (staff/employees) and addresses key concerns the
they raise during the training
Learners still need to develop a knowledge
and understanding of the theories and models that help them
to understand and deal with the risk associated with
aggression and violence. The scenario based approach
embraces the traditional skills and techniques needed to
teach adults but then takes the learners into a more
practical level where they can apply their learning by
practising and rehearsing their responses within a realistic
safe learning environment.

Self Awareness Seminars
Among our
specialist services we offer personal safety awareness
programmes.
The seminars
are specifically designed to suit your company and surroundings.
There is also a section covering general security at
home and outside.
Our programmes
are aimed at heightening personal safety awareness,
and provide expert tuition and information for prevention
of vulnerability in certain situations, not only in
ever
increasing violent situations in our working environment,
but also for safety awareness in daily living. The
self defence section is under a controlled environment
and
by qualified martial art instructors.
We
are able to boast the latest techniques and tactics
to ensure you
are aware of your surroundings and dangers you foresee
on a day to day basis. With this knowledge, we combine
a theory and practical lesson, teaching participants
various drills and techniques to enable us to be more
aware and security conscious.
Self Defence Seminars
Midland Security, Surveying and Investigation
Ltd are able to offer a comprehensive course aimed
at frontline staff in many employment sectors.
Break away techniques or physical intervention can
give you the edge in a volatile and threatening situation.
The courses are designed with the complete beginner
in mind, the techniques used and taught are easy to
learn and recall, whilst at the same time effective
in self defence.
Taking into consideration vast differing physical
abilities amongst frontline workers strength is not
always an option for most; therefore we need to use
smarter, simplified techniques to buy valuable seconds
for escape.
We believe physical intervention and break away techniques
do not need to be difficult, complicated to remember
or inclusive of unnecessary information.
Our courses are: aimed at employees with no experience
of self defence, using basic skills and instruction,
giving better perception and an increased idea of what
to do in certain circumstances, and most of all effectively.
Easily taught, easy to remember and easily the most
effective...
For
more information, please contact us.